Doing the right thing, even when no-one is watching.
As a reasonably new business, we want to make sure that people understand that we are here for the long haul, and want to be able to work with customers over a long period of time.
We believe that the way to do this is to act with honesty and integrity at all times. To do the right thing, even when no-one is watching as it were.
And we behave this way consistently, so that once our customers have experienced our superior levels of service, they know they will continue to receive the same kind of experience for years to come. Besides this sort of behaviour being part of our moral code, we believe that proper and correct behaviour builds trust, and a solid reputation.
We believe that all business relationships are built on trust. This means that our customers can heartily expect us to be fair and respectful in all dealings with us, for us to do what we promised, and for us to act responsibly with their best intentions in mind. Our high level of feedback in our recent customer surveys indicates that our clients believe this to be true.
We care what our customers think. Our reputation is how we build our business, operating with such credibility and integrity that our customers happily recommend our services. We also care what our employees think – after all, continuing to build our reputation relies heavily on them. We incorporate open and honest communications with all employees to ensure that they feel as important as they are.
At Shred Easy, we want to raise the bar in the shredding industry. We are setting the standard at a higher level. A higher level of service, of efficiency, of satisfaction from our clients.
So when you engage Shred Easy, you know that we will do the right thing. Even when no-one is watching.